Last Updated: May 2026
Heavy Shipping LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, zhenautocarltd.shop, and use our heavy freight shipping and quoting services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or submit our freight quote forms.
1. Information We Collect
To provide accurate freight quotes and coordinate the logistics of heavy machinery (such as car lifts, excavators, and mowers), we must collect specific personal and business information. This includes:
- Personal & Business Identification: Your name, company name, email address, and phone number.
- Shipping Data: Origin and destination addresses, zip codes, and specific site details (e.g., residential vs. commercial status, liftgate requirements).
- Financial Data: Data related to your payment method (e.g., valid credit card number, card brand, expiration date) is collected directly by our third-party payment processors. We do not store full credit card numbers on our servers.
- Automated Data: When you access the Site, our servers automatically record information that your browser sends, such as your IP address, browser type, operating system, and the pages you view.
2. How We Use Your Information
We use the information we collect primarily to facilitate your heavy freight shipments. Specifically, your data is used to:
- Generate accurate rate quotes for LTL, flatbed, or heavy haul transport.
- Create legally binding Bills of Lading (BOLs) for your shipments.
- Provide you with shipment tracking updates, delivery notifications, and invoices.
- Communicate with you regarding accessorial fees, dispatch times, or freight claims.
- Improve our website, customer service, and routing efficiency.
3. Disclosure of Your Information (Sharing with Carriers)
Operational Necessity: Because we act as a logistics coordinator, we must share your personal and business data with third parties to complete your shipment. We will share your name, phone number, and delivery address with:
- Freight Carriers & Drivers: The specific motor carriers, dispatchers, and truck drivers assigned to transport your machinery. They require this information to navigate to your site and call you prior to delivery.
- Third-Party Logistics (3PL) Partners: Warehouses, terminals, and logistics hubs that may temporarily store or route your freight.
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We only share the exact data necessary to get your equipment successfully delivered.
4. Cookies and Tracking Technologies
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. You can set your browser to refuse all or some browser cookies, but this may affect how the quoting forms function on our site.
5. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
6. Your Data Rights
Depending on your location (such as if you reside in California), you may have specific rights regarding your personal data, including the right to request access to the data we hold about you, request corrections, or request deletion of your data. To exercise these rights, please contact our administrative team.
7. Contact Us
If you have questions or comments about this Privacy Policy or how we handle your data, please contact us at:
Heavy Shipping LLC – Privacy Team
4101 USF Apple Dr
Tampa, FL 33620, United States
Phone: +1 (813) 974-2966
Email: contact@zhenautocarltd.shop
Website: zhenautocarltd.shop